Terms and Conditions

Welcome to the Suzzan & Sherin website. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

General

1. Ownership: The Suzzan & Sherin website and its content, including text, graphics, logos, and images, are the property of Suzzan & Sherin and are protected by copyright and other intellectual property laws.
2. Eligibility: By using this website, you confirm that you are at least 18 years old or have parental consent to use our services.

Product Information

1. Accuracy of Information: We strive to provide accurate product descriptions, pricing, and availability. However, we do not warrant that the information on our website is complete, accurate, or current.
2. Product Variations: Please note that actual colors, fabrics, and designs may vary slightly from the product images displayed on the website due to differences in display settings and lighting conditions.

Ordering and Payment

1. Order Acceptance: By placing an order on our website, you make an offer to purchase the selected products under these terms and conditions. We reserve the right to accept or reject any order at our discretion.
2. Payment: All payments must be made in Indian Rupees (INR) using the available payment methods. We use secure payment gateways to ensure the safety of your payment information.
3. Order Confirmation: Once your order is placed, you will receive an email confirmation. Please review the order details and notify us immediately of any discrepancies.

Shipping and Delivery

1. Shipping Charges: Shipping charges will be calculated based on the delivery location and the size of the order. These charges will be displayed at the time of checkout.
2. Delivery Time: We strive to deliver products within the estimated delivery timeframes. However, delays may occur due to unforeseen circumstances, and we shall not be liable for any such delays.
3. Risk of Loss: All items purchased from Suzzan & Sherin are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

Returns and Exchanges

1. Return Policy: We accept returns within 15 days of delivery for items that are unworn, unwashed, and in their original condition with tags attached. Custom-made and final sale items are not eligible for returns.
2. Exchange Policy: Exchanges are subject to product availability. If the requested item is not available, a refund will be processed as per our return policy.
3. Return Process: To initiate a return, please contact our customer support team. Returns must be shipped back to us using a trackable shipping method.

Privacy and Security

1. Privacy Policy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
2. Security: We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.

Limitation of Liability

Suzzan & Sherin shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or products, including but not limited to damages for loss of profits, goodwill, or data.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Ahmedabad.

Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website constitutes your acceptance of the revised terms and conditions.

Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us at:

Suzzan & Sherin Customer Support

Follow Contact Information on https://suzzanfashion.com/contact-us-2/