Privacy Policy

Who we are

Suggested text: Our website address is: http://suzzanfashion.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Formally known as Suzzan Fashion and Design (OPC) Private Limited

Color Variation Notice: Please be aware that the color and appearance of products may differ on the website due to screen visibility and display settings.

Washing Instructions:

For Silk/Jarl/Net Garments:

1. Professional DRY CLEANING ONLY.
2. DO NOT wash the garment.
3. DO NOT bleach the garment.
4. DO NOT iron the garment directly. Use a fine damp cloth while ironing. Temperature should not exceed 105°C.

For Cotton Garments:

1. Use good quality mild detergent containing non-chlorine bleaches only.
2. DO NOT dry in high sunlight. Cool shade is preferable.
3. Wash garments inside out with all buttons and zippers fastened.
4. Hand wash is preferable. If machine-washed, use the gentle cycle.
5. Wash dark colors separately. There is a chance of blending out excess color on the first wash.
6. DO NOT attempt to remove severe individual stains.
7. DO NOT starch garment, as it affects the softness.
8. Iron with a warm setting rather than a hot iron. Steam ironing is ideal.
9. Knits should always be flat-dried.
10. DRY CLEANING is NOT recommended for wrinkle-free garments.

Exchange Policy:

1. The purchase bill is compulsory for the exchange.
2. Only unused and good-conditioned garments can be exchanged.
3. Altered garments will not be exchanged.
4. Goods can be exchanged within a week from the date of purchase.
5. Exchanged goods will not be exchanged again.
6. Original price tags are needed for the exchange.
7. Goods sold during SALE/PROMOTION periods will not be exchanged.
8. No refunds in any case.

Complaint Policy:

1. The purchase bill is compulsory to entertain any type of complaint.
2. Complaints will not be entertained after three (3) days from the date of purchase.
3. Damage due to improper handling/washing of the garment will not be accepted.
4. There is no guarantee for color and print.
5. Any confusing product complaint will be exchanged only after approval from the manufacturer, which may take a minimum of 45 days.
6. No refund will be given against an accepted complaint. It will be exchanged with the available same/similar product.

Dry Cleaning Instructions: Dry cleaning should be done with perchloroethylene or white spirit only.

Precautionary Note: Refer to precautions and instructions carefully before applying cosmetics.

Product Return Policy:

1. Products can be returned within 7 days from the date of delivery.
2. The product must be unused and in its original condition with all tags attached.
3. The original purchase bill is required for processing the return.
4. Refunds will be processed to the original payment method within 14 days of receiving the returned product.
5. Items bought during SALE/PROMOTION periods are not eligible for return.
6. The cost of return shipping will be borne by the customer, unless the product received is defective or incorrect.